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The Manager, Regional Franchise Operations will be responsible for building trusting relationships with assigned Planet Fitness franchisees and partnering with them as a resource and support system to uphold Planet Fitness’s brand standards and maximize business performance. In this role, you will utilize your knowledge of Planet Fitness brand standards and operational best practices to assess and evaluate club operations and advise franchisees on brand consistency, methods of operation, member service, cleanliness of the gym, and general business operations. The Manager, Regional Franchise Operations’ goal will be to provide coaching and guidance to the franchise owners and their teams to improve their business performance, enhance the member...
The Manager, Compliance will oversee and lead a team of two direct reports who collectively manage, implement, and drive all project progress associated with club remodels, refreshes, and expansions. This role will represent Planet Fitness Club Support Center as the Construction and Compliance subject matter expert for club renewal reviews and ownership transfer transactions, inclusive of establishing and communicating construction requirements to the Legal team, franchisees, and other key stakeholders. The Compliance Manager will also lead collaboration between the Club Support Center Construction and Compliance teams, franchisees, general contractors, and key internal stakeholders to streamline process to drive joins and increase member retention through the...
The Sr. Treasury Analyst will support Planet Fitness’ worldwide cash management and forecasting, debt management and on-going compliance, operational banking structures, and treasury/bank systems. The Sr. Treasury Analyst will assist in managing cash, maintaining banking relationships, ensuring compliance, and optimizing working capital.
The Sr. Treasury Analyst will interact and provide oversight from a financial perspective around Planet Fitness’ various insurance policies and renewals. The Sr. Analyst will also prepare reports for senior leadership, auditors, and external stakeholders regarding cash, debt, and treasury activities.
The Vice President of Member Experience & Innovation will play a critical role in shaping and executing the company's strategy to enhance member experiences, foster innovation by leveraging data-driven insights to optimize business performance. The VP will work closely with senior leadership across all functions to ensure that the voice of the customer is embedded in decision-making, driving both short-term and long-term growth.
The VP will be responsible for developing innovative approaches across the business to continuously evolve the member experience, identifying key areas of opportunity to improve engagement, retention, and overall satisfaction across the customer journey. This role will...
The Email Marketing Specialist is responsible for enhancing the overall customer journey through CRM-driven email strategies. The Specialist coordinates, implements and optimizes best-in-class CRM marketing campaigns (Email, SMS, Push and In-App Messages) aligned to Planet Fitness’ annual marketing calendar, brand initiatives and organizational goals.
The Email Marketing Specialist has a “can do” attitude and demonstrates the ability to manage a variety of marketing campaigns with a keen attention to detail. The Specialist will work collaboratively with cross-functional teams to instill best practices, ensure brand consistency, and optimize performance of Planet Fitness email...
As a key member of the strategy team, reporting directly to the VP of Strategy, the Director of Consumer Insights will be instrumental in shaping and driving Planet Fitness’s consumer understanding and strategic direction. This role will focus on uncovering deep consumer insights through qualitative and quantitative research methodologies to inform and influence business decisions, strategic initiatives, and innovation.
The Director of Consumer Insights will lead the development and execution of a comprehensive consumer insights agenda, leveraging data and analytics to provide actionable recommendations that inform brand strategy, enhance member experience and drive business growth for Planet...
As a key member of the Strategy leadership team, reporting directly to the Chief Strategy Officer, the Director of Enterprise Analytics will be instrumental in shaping and driving the company’s analytics strategy and decision-making capabilities. This role will focus on leveraging advanced analytics, business intelligence, and performance metrics to inform and influence strategic initiatives, operational efficiencies, and business growth.
The Director of Enterprise Analytics will lead the development and execution of a comprehensive data and insights agenda, transforming complex datasets into clear, actionable recommendations. This leader will work closely with cross-functional teams across the...
As a member of the Finance leadership team reporting directly to the Chief Financial Officer (CFO), the Senior Director of Procurement will play a critical role in shaping and executing the company's strategy to optimize procurement processes, drive cost efficiencies, and ensure the highest standards of quality and service across both direct/equipment and indirect procurement. This strategic leader will oversee the development and implementation of procurement initiatives that support the company's growth and strategic objectives while enhancing and contributing to overall business performance. The Senior Director will work closely with senior leadership across all functions to ensure that procurement strategies and outcomes align with organizational goals, driving...
The Marketing Manager, Corporate Clubs will report directly to the Director of Marketing, Corporate Clubs and will play a pivotal role in the long-term success of the company. This position will support the Corporate Club Marketing team by implementing and managing the regional and local marketing strategies of the business. The right candidate should have a strong grasp of contemporary marketing tactics and strategies and be able to develop local marketing campaigns from concept to execution and measurement. The Marketing Manager will coordinate collaborative day-to-day efforts and campaign execution with support from two Marketing Specialists. Additionally, this role will work directly with the local Operations teams to strategize local marketing needs,...
The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each Corporate Club location, to deliver exceptional member experience.
This role will cover Myrtle Beach, Conway and Florence, SC.
Reporting directly to the Chief Strategy Officer, the Sr. Director of Enterprise Project Management will have responsibility for the development and execution of an Enterprise PMO. They will ensure effective portfolio management, alignment, execution, and realization of cross-functional strategic initiatives. Specifically, they will establish processes for project intake, evaluation, governance, prioritization and decision-making.
The Sr. Director of Enterprise Project Management will drive the development and implementation of scalable, efficient processes that enhance operational performance and align with the company’s strategic objectives. This leader will focus on implementing initiatives,...
The QA Engineer will own and drive the end-to-end quality function within our cross-functional teams. The QA Engineer will be responsible for ensuring high-quality software delivery by implementing robust testing strategies, automating wherever possible, and advocating for best QA practices. The QA Engineer will work closely with developers, product managers, and other stakeholders to embed quality into every stage of the development lifecycle. To be successful in this role, the QA Engineer should be proactive, detail-oriented, and passionate about automation, continuously improving test efficiency, and reliability.
The UX Designer will create engaging digital experiences that empower our members to achieve their fitness, health, and wellness goals. Reporting to the UX Manager and working closely with Product Management, this role will translate research insights and requirements into wireframes, user flows, and functional prototypes. The UX Designer will contribute to web and app experiences, designing for both gym and home settings. Collaborating with Design, Product, and Development teams, this role will apply UX best practices to craft intuitive solutions that balance user needs, business goals, and technical constraints.
Candidates should be able to work our Hybrid schedule out of our Hampton, NH office and...
The Lead Mobile Developer will be responsible for leading the development of the Mobile Application which is used by millions of Planet Fitness members and prospects. In this role, you will help lead the development of the custom Mobile Application using programming and creative skills to support a comprehensive digital and technology strategy across many connected and varying digital platforms. You will work across the entire software development lifecycle from application design and layout to architecture, development, testing, and support. The Lead Mobile Developer will also work closely with Mobile Development and Digital Product teams to ensure the Mobile solutions are exceeding expectations.
The HR Business Partner is responsible for partnering with assigned client groups to provide strategic, high-level, and consultative HR support and counsel to the business. The role will partner with the clubs and field leaders to best understand the key business needs and design strategies to help best support the business operations from a talent perspective.
Primary responsibilities include Talent Management, Performance Management, Engagement, Compliance, Education on company policies, conducting investigations, facilitate training, and managing employee relations matters in a timely fashion.