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The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each Corporate Club location, to deliver exceptional member experience.
This role will cover 8-10 clubs throughout the Augusta, GA area.
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Reporting to the Vice President of Enterprise Analytics, the Director, Marketing Analytics will serve as the primary analytics partner to the Marketing organization responsible for building enterprise-wide marketing analytics solutions that improve marketing performance, member growth, and business outcomes.
This role will be responsible for delivering descriptive and predictive analytics, performance measurement, and decision-support capabilities that enable Marketing leaders to make informed, data-driven decisions. Working closely with Marketing, Operations, Finance, Technology, and Enterprise Analytics stakeholders, the Director will establish scalable, analytics products to guide decisions, improve...
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The Sr. Endpoint Engineer (Executive Technology) is responsible for the strategy, engineering, governance and continuous improvement of the Company’s enterprise endpoint environment while serving as the senior technical resource for executive technology support. This role leads the planning, design, implementation, administration, automation and lifecycle management of Windows, macOS, mobile devices and endpoint management platforms to deliver a secure, standardized and highly reliable end-user computing environment.
The Sr. Endpoint Engineer develops enterprise standards, drives process improvements, automates device management, and partners with Infrastructure, Cybersecurity, Service Desk,...
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The Vice President, Investor Relations is responsible for leading the strategic direction and execution of Planet Fitness’ investor relations function, serving as a key steward of the company’s investment narrative and ensuring clear, consistent communication of its financial performance, strategic priorities and long-term value creation strategy. The VP, Investor Relations is responsible for enhancing the company’s engagement with the investment community and positioning Planet Fitness as a compelling long-term investment opportunity through proactive shareholder and analyst communication.
Reporting to the Chief Financial Officer and President, International, the VP, Investor Relations...
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The Leave, ADA and Workers’ Compensation Administrator is responsible for managing and administering all aspects of employee leave programs and workplace accommodations for our US and Canadian employees. Reporting to the Manager, Benefits & Leave, this role ensures compliance and high-touch support across leave and disability administration, employee engagement, compliance and training.
This role follows a hybrid schedule and requires regular, in-person work at our Boston, MA or Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this...
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The Sr. Analyst, Technology Operations is responsible for supporting and improving the operational performance, reliability, and supportability of enterprise technology platforms across Planet Fitness’s retail technology ecosystem. This role serves as a key operational partner between Infrastructure, Site Reliability Engineering (SRE), Application Development, Cybersecurity, Service Desk, vendors, and business stakeholders to ensure stable, scalable, and resilient technology services supporting member and stores applications.
The ideal candidate combines strong operational and analytical capabilities with a proactive approach to reliability, incident reduction, observability, and continuous...
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The Sr. Manager, Site Reliability Engineering (SRE) leads the strategy, execution, and continuous improvement of reliability, availability, and performance across Planet Fitness’s retail technology ecosystem. This role is responsible for ensuring that both digital platforms and in-club systems run reliably, efficiently, and at scale. This position will lead teams responsible for incident management, observability, platform reliability, and end-to-end technology support. This role operates at the intersection of software engineering and infrastructure, driving automation, reducing toil, and embedding reliability into the software development lifecycle.
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The Club Technology Solution Manager operationalizes technology solutions across club operations by turning business and technical capabilities into reliable, scalable, supportable, and repeatable field execution. The role leads technology program design, standards implementation, lifecycle management, financial planning, and configuration management, closely partnering with field, technology, finance, procurement, vendor, and cross-functional teams to deliver consistent, cost-effective, and easy-to-use club technology solutions aligned with business priorities.
The ideal candidate combines strong operational understanding, technical fluency, vendor management experience, and a...
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The Sr. Manager, Enterprise Systems will play a critical role in driving the evolution of the company’s enterprise and corporate systems to support continued growth and strategic initiatives. This role will lead and develop a team of software engineers, system administrators, and business analysts, while partnering closely with internal stakeholders and external vendors to evaluate, implement, and optimize enterprise solutions.
The ideal candidate brings strong vendor management and systems leadership experience, with the ability to define technology roadmaps, support and enhance SOX controls, and ensure the scalability, reliability, and ongoing optimization of systems under management. Working closely with senior leadership,...
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The Scrum Master is responsible for managing project teams to ensure successful delivery of technology solutions for Planet Fitness members, Franchisees, and Club Support Center team members. The Scrum Master efficiently and effectively plans and manages discreet, well-defined project initiatives from inception to completion. The Scrum Master also ensures teams are adhering to delivery processes and standards to drive a culture of quality, consistency, predictability, and reliability. The Scrum Master is a dynamic team member with the ability to lead high-performing teams, drive initiatives to high-quality and timely completion, effectively communicate will all levels of the organization, and adapt to changes in a fast-paced, date driven environment.
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The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each Corporate Club location, to deliver exceptional member experience.
This role will cover 8-10 clubs throughout the Port St. Lucie, FL area.
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The International Real Estate Manager is a field-based, individual contributor role supporting the Sr. Director of International Real Estate in executing the brand’s global growth strategy. This is a hands-on position with 60–70% of time spent in market, working alongside international franchisees to drive quality site selection, validate market opportunities, and build the development pipeline.
This role is the hands-on expert responsible for franchisee site visits, white space analysis, competitive canvassing, and current market insights. When not in market, the Manager is conducting data-driven market plan reviews, pipeline reporting, and cross-functional coordination to ensure...
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The Manager, Payments Strategy will be responsible for evaluating, developing, and implementing modern and effective payment and recovery strategies, dunning strategy, and collections execution across the full Planet Fitness ecosystem. This role will monitor payment processor performance, develop fraud prevention strategy, and drive payment fee optimization across ACH and card rails. The Manager, Payments Strategy will also serve as a key cross-functional partner to Technology and Finance leadership, providing data-driven recommendations on payment architecture to support the company’s growing card volume and improve collections rates.
This role follows a hybrid schedule and requires regular,...
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The Senior Android Engineer is a leading velocity contributor for a cross-functional delivery Pod, responsible for shaping, reinforcing, and executing the technical direction of Android applications. They drive the design, implementation, and testing of high-quality, scalable mobile solutions, ensuring strong alignment with modern Android best practices and user experience standards.
They play a critical role in accelerating team delivery by identifying and addressing technical and process bottlenecks, applying pragmatic engineering approaches, and maintaining a high bar for code quality, performance, and reliability. As a senior member of the team, they contribute meaningfully across the full mobile...
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The Billing Analyst is responsible for supporting day-to-day member billing operations and ensuring the accuracy of billing transactions across Planet Fitness billing systems. This role focuses on invoice and payment reconciliation, billing exception management, member billing issue resolution, and support of Member Services escalations.
Working across Member Services, Operations, Accounting, and Technology, the Billing Analyst investigates billing issues, resolves discrepancies, and continuously improves the member billing experience. The ideal candidate is highly analytical, detail-oriented, and comfortable researching complex account-level issues in a fast-paced environment.
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As the Senior Manager, Design Insights & Member Experience, you are a strategic design leader responsible for applying the core principles of Design Thinking and Service Design directly to the member experience innovation pipeline. Your mandate is two-fold: to strategically frame complex problems and to tactically validate and refine the usability and desirability of design concepts across digital and physical touchpoints.
Reporting to the Director or VP of Member Experience & Innovation, you will drive the practical execution of Human-Centered Design (HCD). This role is distinguished by its heavy design focus—it partners with the central Consumer Insights team for broad context but owns the deep dive...
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The Security Operations Analyst will play a critical role in safeguarding an organization’s IT environment by monitoring, detecting, analyzing, and responding to cybersecurity threats and incidents. This position leverages tools such as Security Information and Event Management (SIEM) systems, Intrusion Detection and Prevention Systems (IDS/IPS), and threat intelligence feeds to proactively identify and assess potential security risks.
The Analyst will be responsible for investigating security alerts, escalating incidents when appropriate, and collaborating with IT and cybersecurity teams to contain and remediate threats. Additionally, the role contributes to the continuous improvement of security...
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The Real Estate Manager partners with the Sr. Director of Development Corporate Clubs to manage and drive the Company’s market development strategy across an assigned territory. The Manager is responsible for end-to-end site selection and deal execution, including sourcing and evaluating locations, securing approvals, and negotiating lease agreements to support new club growth and relocations.
The ideal candidate combines strong market insight, financial acumen, and negotiation skills with the ability to manage broker relationships and move deals forward in a fast-paced, growth-oriented environment. The ideal candidate
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The Lead Platform Engineer, Cloud Infrastructure plays a critical role in advancing the design, implementation, and evolution of secure, scalable, and automated infrastructure across Planet Fitness’s cloud environments. As a senior member of the team, this individual will drive platform initiatives, contribute to strategic planning, and ensure alignment with business goals.
Responsibilities include supporting weekly team coordination, leveraging the existing roadmap to guide priorities, and developing KPIs to measure platform performance and impact. This role requires deep technical expertise, cross-functional collaboration, and a proactive mindset to deliver reliable and efficient platform...