Planet Fitness

Facilities Supervisor

Job Locations US-NC-Charlotte
Job ID
2026-20136
Category
Corporate Club Maintenance
Type
Full Time
Name
Field Based - Charlotte, NC
Zip: Postal Code
28202

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.

 

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.

 

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

 

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

Overview

The Supervisor, Facilities is responsible for overseeing and directing assigned Facilities Technicians and Senior Technicians for Planet Fitness’s corporate locations within an assigned region.  They also perform other duties assigned, including but not limited to, emergency response, safety awareness and overall daily review of general repairs within the physical plant of each Corporate Club location, to deliver exceptional member experience.

 

The assigned region for this position will cover clubs in Georgia, Alabama, North Carolina, and South Carolina. 

Responsibilities

  • Hires, trains, and develops a team of certified facility maintenance technicians.
  • Partners with the Operations team to lead the facility maintenance team in the timely execution of daily work order assignments from inception through completion. Assignments will include routine, preventative, and emergency maintenance repairs as well as project work.
  • Review team performance on a weekly basis using ADP, GPS, Fitness EMS and KPI reports.
  • Monitors our company’s vehicle inventory and cleanliness.
  • Partners with the Facilities Technicians to create a club visitation structure that is updated and maintained weekly through Outlook.
  • Takes full responsibility for the continued development and maintenance of the Helpdesk/Work Order system from end to end.
  • Conducts club facility audits and club tours, partnering with Operations, to evaluate current conditions and identify repair and maintenance opportunities and CAPEX projects for the upcoming year(s) to include projected expenses and level of priority.
  • Partners with Construction on new club builds, remodels, and renovations.
  • Assists with the re-equip process by assigning new technicians to count equipment and mark up current layout, assigning technicians for extraction and installation, completing an extraction list, and following up on all items due for each re-equip.
  • Develops and maintains a schedule of preventative maintenance. Continually reviews program and implement changes for improving efficiency through tracking in Fitness EMS.
  • Partners with landlords and property managers to ensure that safety issues are identified, resolved, and completed on a timely basis.
  • Field work required – quarterly club visits with each assigned technician and the Operations teams.
  • Assists the Senior Director, Facilities as needed.

Qualifications

  • Willing and able to travel up to 50% of the time, including nights and weekends
    • Have and maintain a valid Real ID driver’s license
    • Have and maintain a clean driving record
    • Submit an annual Motor Vehicle Record (MVR) check, as required
  • 4+ years of experience in facilities management for a multi-unit retail corporation
  • 2+ years of experience in a supervisor capacity
  • Proven experience creating, tracking, and managing large capital budgets (Up to 10 million) with a solid understanding of finance and accounting principles
  • Proven leadership experience
  • Knowledge of Federal, State and City codes and regulations involving life safety
  • Demonstrated ability to manage multiple projects simultaneously, on time and within budget
  • Strong experience in RFP and bidding process, reviewing, and negotiating contractual terms and conditions
  • Strong knowledge of retail facilities management principals
  • Ability to create project schedules, working within tight deadlines
  • Strong attention to detail, efficient, and organized with an ability to establish priorities and objectives
  • Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
  • Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
  • Excellent leadership skills including the ability to build teams, motivate, guide, and mentor
  • Dedicated learner with a natural curiosity for consistent growth
  • Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
  • Cooperative team player with an upbeat, positive, “can-do” attitude!
  • Ability to work off-hours and provide on-call support as needed

Perks

Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance.

 

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

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