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The Director, Field Operations, Corporate Clubs is responsible for leading operational performance across a large, geographically dispersed portfolio of corporate-owned clubs. This role provides leadership, coaching, and accountability for Regional Managers while ensuring operational consistency, financial performance, member satisfaction, and team member engagement across assigned markets.
The Director serves as a key link between the field and Club Support Center, translating enterprise priorities into actionable plans, identifying opportunities for improvement, and partnering with cross-functional teams to deliver business results. This role combines strategic leadership, operational...
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The Internal Communications Intern will support the planning, creation and distribution of company communications that help keep employees, franchisees and club teams informed, engaged and connected. This role offers hands-on experience in internal and executive communications as well as event support.
The intern will play a key role in producing newsletters and supporting quarterly town hall meetings while gaining exposure to a variety of communications projects across the organization.
This internship is based at our Hampton, NH office and requires regular, in-person work. The expected schedule is part-time, approximately 15–20 hours per...
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As the Senior Manager, Design Insights & Member Experience, you are a strategic design leader responsible for applying the core principles of Design Thinking and Service Design directly to the member experience innovation pipeline. Your mandate is two-fold: to strategically frame complex problems and to tactically validate and refine the usability and desirability of design concepts across digital and physical touchpoints.
Reporting to the Director or VP of Member Experience & Innovation, you will drive the practical execution of Human-Centered Design (HCD). This role is distinguished by its heavy design focus—it partners with the central Consumer Insights team for broad context but owns the deep dive...
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The Governance, Risk, and Compliance (GRC) Analyst is a strategic and critical role that closely collaborates with the Senior Director, Information Security on expanding and supporting the company’s brand-wide governance, risk, and compliance programs by working with IT, various business units, and external vendors. As a GRC Analyst, you will play a crucial role in ensuring the organization adheres to regulatory guidelines, implements effective risk management practices, and maintains robust governance frameworks. This position requires a deep understanding of industry regulations, risk assessment methodologies, and compliance standards. The GRC Analyst role is pivotal in safeguarding the organization’s assets, maintaining compliance with...
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The Manager, Club Technology is responsible for the strategy, delivery, support, and continuous improvement of technology solutions that power Planet Fitness club operations. This role partners closely with Product, Engineering, Operations, franchisees, and third-party vendors to deliver reliable, secure, and scalable technology solutions that enhance member experiences, simplify operations, and support business growth.
The Manager, Club Technology leads cross-functional and matrixed teams across multiple programs and disciplines, providing oversight of club technology platforms, system integrations, and enterprise technology initiatives. This role serves as a key liaison between business and technical...
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The Lead iOS Engineer is a leading velocity contributor for a cross-functional delivery Pod, responsible for shaping, reinforcing, and executing the technical direction of iOS applications. They drive the design, implementation, and testing of high-quality, scalable mobile solutions, ensuring strong alignment with modern iOS best practices and user experience standards.
They play a critical role in accelerating team delivery by identifying and addressing technical and process bottlenecks, applying pragmatic engineering approaches, and maintaining a high bar for code quality, performance, and reliability. As a senior member of the team, they contribute meaningfully across the full mobile development...
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The Manager, Member Experience Operations is responsible for supporting the planning, coordination, and execution of strategic member experience initiatives across the Planet Fitness system. This role partners closely with the VP of Member Experience & Innovation and cross-functional stakeholders to manage projects, support operational planning, coordinate implementation efforts, and help bring member-facing programs and experiences to life.
The Manager, Member Experience Operations works across Member Experience, Operations, Marketing, Product, Communications, Franchise Support, Corporate Clubs, Fitness, and Analytics to ensure initiatives are organized, aligned, and successfully executed. This role...
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The Director of Health & Fitness is responsible for defining and leading Planet Fitness' enterprise fitness strategy across clubs, digital experiences, fitness programming, education, content, and emerging wellness initiatives. This role serves as the organization's primary fitness subject matter expert and trusted advisor on topics including exercise science, strength training, healthy aging, recovery, nutrition, behavior change, weight management, and overall wellness.
The Director of Health & Fitness partners closely with Operations, Marketing, Product, Franchise Support, Corporate Clubs, Communications, Analytics, and Member Experience teams to develop innovative fitness experiences that...
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The Office Manager is responsible for overseeing workplace operations, facilities management, executive support, and team member experience for the Planet Fitness Boston Club Support Center. This role ensures the office environment remains efficient, engaging, safe, and aligned with Planet Fitness culture while supporting leaders, team members, and visitors.
The Office Manager partners closely with business leaders, property management, vendors, and internal stakeholders to deliver a best-in-class workplace experience. This role combines operational leadership, facilities oversight, workplace planning, and engagement initiatives to support organizational effectiveness and team member satisfaction.
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As our Vice President of Digital, you'll shape the digital experiences that help millions of people begin, maintain, and succeed in their health and wellness journeys.
This role oversees the digital ecosystem that powers the member experience, including mobile, web, and in-club digital platforms. From simplifying onboarding and self-service experiences to driving engagement, habit formation, and long-term member retention, you'll play a critical role in how members connect with the Planet Fitness brand every day. For a leader motivated by scale, innovation, and meaningful impact, this is an opportunity to shape digital experiences that reach millions and support healthier lives around the globe.
The...
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Reporting to the Director, Geospatial Analytics & Data Science, the Senior Data Scientist, Location Intelligence develops advanced geospatial analytical solutions, predictive models, optimization algorithms, and experimentation frameworks that enable business leaders to optimize market expansion, site selection, member growth, and business performance.
This role partners with Strategy, Real Estate, Finance, Operations, Marketing, and Technology stakeholders to apply geospatial analytics, statistical modeling, machine learning, AI, and optimization techniques to solve complex location-based business problems.
The ideal candidate combines...
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Reporting to the Director, Marketing Analytics & Data Science, the Senior Marketing Analyst is responsible for supporting marketing strategy and business decision-making through data analysis, performance measurement, experimentation, and reporting.
This role partners with Marketing, Finance, Operations, and Technology to evaluate marketing performance, measure campaign effectiveness, and deliver actionable insights that drive member growth, engagement, and marketing effectiveness.
The Senior Marketing Analyst will analyze marketing and member performance, develop insights that drive strategic marketing decisions, build/support dashboards...
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Reporting to the Director, Marketing Analytics & Data Science, the Senior Marketing Data Scientist develops advanced analytical solutions, predictive models, and experimentation frameworks that enable Marketing leaders to optimize member growth, marketing effectiveness, and business performance.
This role partners with Marketing, Technology, and business stakeholders to apply statistical modeling, machine learning, AI, and other advanced analytics techniques to solve complex business problems.
The ideal candidate combines proven predictive and prescriptive modeling expertise, experience building scaled, enterprise-level data science...
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The Supervisor, Facilities is responsible for overseeing and directing assigned Facilities Technicians and Senior Technicians for Planet Fitness’s corporate locations within an assigned region. They also perform other duties assigned, including but not limited to, emergency response, safety awareness and overall daily review of general repairs within the physical plant of each Corporate Club location, to deliver exceptional member experience.
The assigned region for this position will cover clubs in Georgia, Alabama, North Carolina, and South Carolina.
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Reporting to the Director, Real Estate, the Sr. Manager, Real Estate, Corporate Clubs is responsible for identifying, evaluating, negotiating, and executing real estate opportunities that support the growth and optimization of Planet Fitness Corporate Clubs. This role owns the real estate process across an assigned region, from market planning and site sourcing through site selection, lease negotiation, and execution.
The Sr. Manager serves as a key real estate partner to brokers, landlords, developers, REITs, and internal stakeholders, ensuring Planet Fitness remains a preferred tenant and that opportunities align with the company’s market, financial, and site criteria.
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The Sr. Technical Support Engineer (Executive Technology) is responsible for the strategy, engineering, governance and continuous improvement of the Company’s enterprise endpoint environment while serving as the senior technical resource for executive technology support. This role leads the planning, design, implementation, administration, automation and lifecycle management of Windows, macOS, mobile devices and endpoint management platforms to deliver a secure, standardized and highly reliable end-user computing environment.
The Sr. Technical Support Engineer develops enterprise standards, drives process improvements, automates device management, and partners with Infrastructure, Cybersecurity,...
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The Sr. Manager, Site Reliability Engineering (SRE) leads the strategy, execution, and continuous improvement of reliability, availability, and performance across Planet Fitness’s retail technology ecosystem. This role is responsible for ensuring that both digital platforms and in-club systems run reliably, efficiently, and at scale. This position will lead teams responsible for incident management, observability, platform reliability, and end-to-end technology support. This role operates at the intersection of software engineering and infrastructure, driving automation, reducing toil, and embedding reliability into the software development lifecycle.
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The Sr. Manager, Club Technology is responsible for leading the strategy, delivery, support, and continuous improvement of technology solutions that power Planet Fitness club operations. This role partners closely with Product, Engineering, Operations, franchisees, and third-party vendors to ensure club technology platforms are reliable, secure, scalable, and aligned with business priorities and long-term technology objectives.
The Sr. Manager, Club Technology leads a team of Technology Managers and cross-functional delivery teams across multiple programs and disciplines, providing oversight of club technology platforms, system integrations, enterprise initiatives, and technology roadmaps. This role...
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The International Real Estate Manager is a field-based, individual contributor role supporting the Sr. Director of International Real Estate in executing the brand’s global growth strategy. This is a hands-on position with 60–70% of time spent in market, working alongside international franchisees to drive quality site selection, validate market opportunities, and build the development pipeline.
This role is the hands-on expert responsible for franchisee site visits, white space analysis, competitive canvassing, and current market insights. When not in market, the Manager is conducting data-driven market plan reviews, pipeline reporting, and cross-functional coordination to ensure...
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The Billing Analyst is responsible for supporting day-to-day member billing operations and ensuring the accuracy of billing transactions across Planet Fitness billing systems. This role focuses on invoice and payment reconciliation, billing exception management, member billing issue resolution, and support of Member Services escalations.
Working across Member Services, Operations, Accounting, and Technology, the Billing Analyst investigates billing issues, resolves discrepancies, and continuously improves the member billing experience. The ideal candidate is highly analytical, detail-oriented, and comfortable researching complex account-level issues in a fast-paced environment.