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The Sr. Director, Technology Operations & Retail Technology is a senior leadership role responsible for the strategic direction, operational excellence, and delivery of two critical technology domains: Technology Operations / Site Reliability Engineering (SRE) and Retail Technology. This leader ensures the reliability, performance, and innovation of enterprise systems while driving technology capabilities across fitness club locations. The role requires a hands-on, results-oriented executive who thrives in a fast-paced, franchise-oriented environment and can translate complex technology strategy into practical, field-level outcomes.
This role follows a hybrid schedule and requires regular, in-person...
The Staff Accountant is a key member of Planet Fitness’s accounting team and is responsible for daily and monthly accounting functions necessary to support month-end, quarterly, and year-end close. This position works within the accounting department, focusing on but not limited to any of the following areas: cash, fixed assets, prepaids, accruals, account reconciliations, and journal entry preparation. The Staff Accountant assists with transactional accounting and administrator functions, ensuring timely completion of general ledger reconciliations. The role also supports expense reporting, provides assistance with accounting system administration, and contributes to ad hoc analysis and special projects as needed.
The Manager, Public Relations is responsible for managing external public relations strategies and initiatives to position Planet Fitness as the leader in health and wellness while helping to support the Company’s reputation. The Manager, Public Relations partners with the Sr. Director, Communications to elevate Planet Fitness’ brand awareness through public relations initiatives, brand storytelling, media relations, and crisis support.
This role follows a hybrid schedule and requires regular, in-person work at our Boston, MA or Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these...
The Director, Field Operations is a multi-region role that will lead up to 6 regions by modeling the values and supporting the culture of Planet Fitness. Key responsibilities include driving financial results, talent management, strategic leadership, operations management and promoting an exceptional member experience through impactful leadership.
The ideal candidate should currently reside in Florida as this role will cover clubs in the Southeast US Region.
The Director, Global CRM & Lifecycle Marketing leads Planet Fitness’s customer engagement, retention, and loyalty programs that drive conversion, revenue, and long-term member value. This role is responsible for defining and evolving an enterprise CRM and lifecycle strategy across all owned digital touchpoints—email, SMS, and app—while building scalable frameworks that support national initiatives and localized franchise execution.
This role requires a strategic, data-driven leader with a proven ability to deliver near-term performance while architecting agile lifecycle programs designed for future growth, personalization, and franchise enablement. The Director partners...
The Sr. Manager, Lifecycle Management guides Planet Fitness’ best-in-class CRM and lifecycle marketing programs, with a strong emphasis on automated, data-driven customer journeys and local franchisee enablement. This role partners closely with internal stakeholders, franchisees, and agency partners to design, execute, and optimize lifecycle strategies that drive engagement, conversion, and long-term member value across owned channels.
The Sr. Manager oversees consumer-facing lifecycle strategy at the national level while leading scalable local activation frameworks and franchisee education to ensure consistent, on-brand execution across...
The Marketing & CRM Analytics Analyst is a hands-on, execution-focused role responsible for analyzing marketing, media, and CRM performance to support day-to-day optimization and media investment decisions. This role works directly within analytics, media, and CRM platforms to evaluate performance, connect spend to outcomes, and surface actionable insights across channels.
The Analyst partners closely with Marketing, CRM, Finance, and Agency teams, supporting paid media, brand tracking, audience analytics, and customer journey analysis, while also providing analytical support for budgeting, pacing, and performance measurement. The Analyst supports performance analysis across the U.S, ensuring reporting and insights...
The Prep Cook, reporting to the Chef Manager, will be responsible for day-to-day food preparation and service in our corporate café. Duties will include working the counter, prepping and preparing food, processing orders and payments, and maintaining a clean and organized workspace.
The Prep Cook must possess excellent customer service skills to ensure a positive experience for our team members and building guests. This role plays a key role in kitchen opening and closing operations.
Hours: Monday-Thursday 6:00am-3:00pm, and Fridays off
The Principal Engineer will lead and oversee the architecture, design, development, and delivery activities of a cross-functional engineering team. Through strong hands-on technical contributions and cross-team leadership and coordination, the Principal Engineer will instill technical excellence across key strategic initiatives. The Principal Engineer will partner closely with Product and Design counterparts to identify innovative solutions to user and business challenges using leading technology and delivery practices. They will also work closely with Data, Security, Infrastructure, and Operations teams using our technology delivery methodology and our ways of working.
As a member of a growing team,...
The Sr. Data Analyst will be responsible for analyzing enterprise data to support, evaluate, and implement data solutions necessary for solving business challenges and identifying new business opportunities. The Sr. Data Analyst will work closely with the business, data engineering and business intelligence engineering teams to research and analyze data sources, identify data quality issues requiring resolution, document data definitions, metrics, and KPIs, and support data governance activities.
The Sr. Data Analyst will be a subject matter expert on enterprise data, understanding relationships between internal and 3rd party systems. The Sr. Data Analyst will also partner with Business Analysts on...
The Sr. Manager, Performance Creative, reporting to the Director, Brand Marketing, will be responsible for leading the development and evolution of personalized creative and Dynamic Creative Optimization for Planet Fitness.
This role sits at the intersection of creative strategy, data, and copywriting—bringing automation at scale to how our brand shows up across channels with personalized, dynamic, and conversion-focused content. You’ll manage the planning, production, testing, logic, launch, and optimization of creative assets that drive consideration and growth of our membership.
This role...
The Sr. Manager, Enterprise Systems will play a critical role in driving the evolution of the company’s enterprise and corporate systems to support continued growth and strategic initiatives. This role will lead and develop a team of software engineers, system administrators, and business analysts, while partnering closely with internal stakeholders and external vendors to evaluate, implement, and optimize enterprise solutions.
The ideal candidate brings strong vendor management and systems leadership experience, with the ability to define technology roadmaps, support and enhance SOX controls, and ensure the scalability, reliability, and ongoing optimization of systems under management. Working closely with senior leadership,...
The Product Manager will be passionate about leading seamless, intuitive, and conversion focused digital experiences for a Planet Fitness prospective member. This role will support the ongoing optimization of our digital acquisition journeys and involves leading high performing cross-functional development teams. The Product Manager will help drive initiatives that focus on achieving aggressive growth goals by improving member acquisition and retention through data informed, stakeholder focused product initiatives.
This role follows a hybrid schedule and requires regular, in-person work at our Hampton, NH office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must...
The Facilities Technician performs day-to-day service and maintenance on cardio and strength equipment. The Facilities Technician performs other duties as assigned, including but not limited to, general maintenance repairs within the physical plant of each Corporate Club location, to deliver exceptional member experience.
This role will cover clubs across the Eastern Long Island area of NY with possibly a club in Central Long Island.
The Director, Tech Solutions and Enablement owns the Tech Solutions and Enablement portfolio, heavily focused on driving experimentation and innovation in Member Technology. Through a mix of hands-on technical leadership and cross-functional collaboration and coordination, the Director drives exploration and evaluation of new solutions across multiple initiatives using innovative technologies, including AI and automation. The Director partners closely with Customer Experience, Data, Security, Club Technology, and Tech Operations leaders to identify and prioritize opportunities and rapidly develops initial solutions to address longstanding challenges. They also successfully transition their work to Product Engineering leaders, who further develop...
The Director, International Construction is responsible for managing all aspects of the design and construction process to support our international markets’ efforts to open clubs in a timely and cost-effective manner. In addition to new club construction, this individual will also be responsible for overseeing conversion projects, re-modeling initiatives and relocations.
The Director, International Construction will play a key role in supporting the opening of 50+ clubs each year and working closely with several international franchisees’ construction teams; this is a field-focused role which will require...
As the Senior Manager, Design Insights & Member Experience, you are a strategic design leader responsible for applying the core principles of Design Thinking and Service Design directly to the member experience innovation pipeline. Your mandate is two-fold: to strategically frame complex problems and to tactically validate and refine the usability and desirability of design concepts across digital and physical touchpoints.
Reporting to the Director or VP of Member Experience & Innovation, you will drive the practical execution of Human-Centered Design (HCD). This role is distinguished by its heavy design focus—it partners with the central Consumer Insights team for broad context but owns the deep dive...
As a key member of the Enterprise Analytics team within the Strategy function, the Sr. Data Insights Analyst will play a critical role in transforming enterprise data into actionable analytics and insights that drive business outcomes and inform strategic and operational decision-making across the organization. The Sr. Data Insights Analyst will work closely with the data engineering team and the business to perform in-depth analyses, develop and execute statistically significant test and learn scenarios and leverage advanced analytics frameworks to effectively and efficiently surface and visualize data driven strategic insights and the associated recommended actions for consumption by senior leadership.
The Director, Data Solutions leads the design, development, and delivery of enterprise reporting, analytics, and data solutions that enable informed decision-making across the organization. This role is responsible for setting the strategic direction for the data presentation and insights layer, ensuring scalable, secure, and high-quality analytics platforms that support both corporate and franchisee stakeholders.
The Director, Data Solutions partners closely with senior leadership and business stakeholders to translate enterprise strategy into actionable data insights and analytics roadmaps, while establishing governance, standards, and best practices that ensure a single trusted source of truth. This...
The Sr. Data Architect will be responsible for creating and maintaining a scalable enterprise data architecture at Planet Fitness. The Sr. Data Architect will facilitate the development of data modeling standards, guidelines, and techniques. The Sr. Data Architect will collaborate across the data engineering, business intelligence engineering, and data governance teams to ensure data architecture is consistent and adhere to defined policies and standards. This role will also collaborate with the broader technology organization to implement data management best practices and improve data quality at the source of truth/system of record.
This role follows a hybrid schedule and requires regular,...