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As the Senior Manager, Design Insights & Member Experience, you will be a strategic design leader responsible for applying the core principles of Design Thinking and Service Design directly to the member experience innovation pipeline. Your mandate is two-fold: to strategically frame complex problems and to tactically validate and refine the usability and desirability of design concepts across digital and physical touchpoints.
Reporting to the Director or VP of Member Experience & Innovation, you will drive the practical execution of Human-Centered Design (HCD). This role is distinguished by its heavy design focus—it partners with the central Consumer Insights team for broad...
The Principal Engineer will lead and oversee the architecture, design, development, and delivery activities of a cross-functional engineering team. Through strong hands-on technical contributions and cross-team leadership and coordination, the Principal Engineer will instill technical excellence across key strategic initiatives. The Principal Engineer will partner closely with Product and Design counterparts to identify innovative solutions to user and business challenges using leading technology and delivery practices. They will also work closely with Data, Security, Infrastructure, and Operations teams using our technology delivery methodology and our ways of working.
As a member of a growing team,...
The Sr. Strategy & Transformation Analyst will play a key supporting role in advancing Planet Fitness’s enterprise strategy and transformation agenda. Working within the Enterprise Transformation Office (ETO), this role will help track, analyze, and report on enterprise-wide strategic initiatives that drive growth and operational excellence. This individual will partner with cross-functional teams to provide data-driven insights, maintain transformation roadmaps, and support governance and reporting processes that ensure the successful execution of high-priority initiatives. The ideal candidate is a structured thinker, highly organized, analytically strong, and eager to learn from and contribute to a fast-paced, strategy-driven environment.
As a key member of the Enterprise Analytics team within the Strategy function, the Sr. Data Insights Analyst will play a critical role in transforming enterprise data into actionable analytics and insights that drive business outcomes and inform strategic and operational decision-making across the organization. The Sr. Data Insights Analyst will work closely with the data engineering team and the business to perform in-depth analyses, develop and execute statistically significant test and learn scenarios and leverage advanced analytics frameworks to effectively and efficiently surface and visualize data driven strategic insights and the associated recommended actions for consumption by senior leadership.
This Product Manager will be passionate about the Planet Fitness member’s lifecycle and building out digital experiences that support a member’s lifetime value, such as account management actions, CRM, and driving upgrades and ancillary revenue. The Product Manager will be charged with leading high performing cross-functional development teams, focusing on achieving aggressive growth goals for member engagement and retention.
This is a hybrid role based out of our Hampton, NH office.
The Security Operations Analyst will play a critical role in safeguarding an organization’s IT environment by monitoring, detecting, analyzing, and responding to cybersecurity threats and incidents. This position leverages tools such as Security Information and Event Management (SIEM) systems, Intrusion Detection and Prevention Systems (IDS/IPS), and threat intelligence feeds to proactively identify and assess potential security risks.
The analyst will be responsible for investigating security alerts, escalating incidents when appropriate, and collaborating with IT and cybersecurity teams to contain and remediate threats. Additionally, the role contributes to the continuous improvement of security...
The Principal Scrum Master is responsible for managing multiple project teams to ensure successful delivery of technology solutions for Planet Fitness members, Franchisees, and Club Support Center team members. The Principal Scrum Master efficiently and effectively plans and manages complex project initiatives from inception to completion. The Principal Scrum Master also contributes to the definition of project delivery processes, standards, and best practices and ensures teams are adhering to them to drive a culture of quality, consistency, predictability, and reliability. The Principal Scrum Master is a dynamic team member with the ability to develop and mentor Scrum Masters, lead high-performing teams, drive initiatives to high-quality and...
The Sr. Director, Media Strategy and Marketing Tech will direct and oversee the day-to-day strategic planning for Planet Fitness media initiatives. This role will develop media briefs through multiple partnerships, build media strategies and craft holistic stories to reach business goals and lead campaign work that is rooted deep in data and insights. The Sr. Director, Media Strategy and Marketing Tech will also partner with multiple teams within and outside the organization to create, deliver, and uphold Planet Fitness media strategy and marketing technology success.
This role is expected to work our hybrid schedule out of our Hampton, NH office.
The Senior Principal Engineer will lead and oversee the architecture, design, development, and delivery activities of multiple cross-functional engineering teams. Through a mix of hands-on technical contributions and cross-team leadership and coordination, the Senior Principal Engineer will instill technical excellence across key strategic initiatives. In this role, you will partner closely with Product and Design counterparts to identify innovative solutions to user and business challenges using leading technology options and delivery practices. This role will also work closely with Data, Security, Infrastructure, and Operations teams to define and refine our methodologies and ways of working.
As a...
The Analyst, Revenue Planning will be responsible for forecasting, reporting, and analyzing the revenue and marketing spend within nearly 300 Corporate-owned clubs. This role will support the growth of the Corporate Club segment by identifying and communicating actionable insights to senior leadership, partnering with functional business leads to execute strategic priorities, and developing industry leading forecasting and reporting tools
This role will be based out of our Hampton, NH office, and will be expected to work our hybrid work schedule.
The Director, Talent Development (L&D) serves as a strategic leader responsible for building and executing a comprehensive enterprise learning strategy that strengthens leadership capability, enhances performance, and fosters a culture of continuous growth. Reporting to the SVP, People & Culture, this role partners closely with the senior leaders and HR business partners to assess organizational needs, design scalable learning solutions, and drive measurable impact on engagement, readiness, and business performance.
The Director will also serve as a futurist and innovator – anticipating emerging trends in workplace learning, AI-driven personalization, and digital capability-building to position Planet Fitness as a...
The Devops Platform Engineer will build and maintain secure, scalable, and automated infrastructure across Planet Fitness’s cloud environments. This role combines technical expertise in infrastructure, DevOps, and cloud platforms with close collaboration across engineering and security teams. The Devops Platform Engineer will contribute to platform standards, drive automation, and support business initiatives by delivering reliable cloud services and improving developer experience/workflows.
This role will be based out of our Hampton, NH office and expected to follow our hybrid work schedule.
This Product Manager will be passionate about the Planet Fitness member’s workout and wellness experience and building out digital experiences that support a member’s health and wellness outcomes, such as supporting the member’s in-club workout experience through technology, as well as driving revenue and retention through our digital fitness features. The Product Manager will be charged with leading high performing cross-functional development teams, focusing on achieving aggressive growth goals for member engagement and retention.
This is a hybrid role based out of our Hampton, NH office.