Planet Fitness

Cloud Engineer

Job Locations US-NH-Hampton
Job ID
2025-15453
Category
Information Technology
Type
Full Time
Name
Planet Fitness Club Support Center
Zip: Postal Code
03842

About Us

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees.

 

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.

 

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

 

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

Overview

The Cloud Engineer will support the hybrid infrastructure that powers Planet Fitness, working across both cloud platforms and traditional IT systems. This role will be hands-on and focused on keeping environments running smoothly. Focus on maintaining AWS and Azure resources, administering servers and storage, and troubleshooting network and security issues. The Cloud Engineer will collaborate with senior engineers, internal teams, and vendors to resolve incidents, apply updates, improve automation and reliability. This position will play a critical role in day-to-day operations of both cloud and physical infrastructure.

Responsibilities

  • Provide hands-on support for infrastructure operations including servers (Windows & Linux), SAN, virtualization (VMware), Wi-Fi, switches, firewalls, NAC, and endpoints.
  • Support and maintain cloud platforms including AWS, Azure, Cloudflare, and other SaaS applications.
  • Assist in the governance/administration of Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, Copilot, and retention policies.
  • Support identity and access management tools such as Active Directory, DNS, SSO, and certificates.
  • Monitor system and infrastructure alerts, responding quickly to resolve issues to minimize downtime.
  • Participate in off-hours support rotation to assist with critical incidents or outages.
  • Act as a Tier 2 escalation point for advanced support issues.
  • Assist with patching and remediation of zero-day vulnerabilities across supported systems.
  • Contribute to system documentation efforts, ensuring information is accurate and accessible.
  • Assist in maintaining secure and reliable infrastructure across both cloud and on-prem environments.
  • Support existing Terraform workflows for infrastructure management. (updating modules, troubleshooting errors).
  • Provide operational support for Kubernetes environments.
  • Assist with CI/CD pipeline operations and automation tasks under guidance of our senior engineers.
  • Use GitHub for version control and collaboration on infrastructure scripts and configuration files.
  • Partner with application and data teams to ensure infrastructure supports their environment and deployments.
  • Coordinate with external vendors and partners to resolve technical issues and deliver infrastructure projects on time.
  • Work with vendors and internal teams to help troubleshoot issues and support infrastructure initiatives.

Qualifications

  • Bachelor's degree in CIS, Engineering, or related field or 3-5 years of experience in cloud, IT infrastructure, or system engineering roles.
  • Solid background in VMware, storage (SAN), networking (VLANs, firewalls, routing).
  • Hands-on experience with cloud platforms such as AWS and Azure/Entra.
  • Exposure to infrastructure as code (IaC) tools (Terraform preferred); ability to update and troubleshoot existing code.
  • Experience assisting with containerized environments and supporting Kubernetes clusters (EKS a plus).
  • Familiarity with CI/CD concepts; experience assisting with pipelines.
  • Basic proficiency with GitHub for version control and collaboration on infrastructure scripts/configuration.
  • Strong working knowledge of Windows Server, Active Directory, DNS, and public/private certificates.
  • Experience administering Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, and Compliance features).
  • Skilled at troubleshooting Tier 2 issues involving server, networking, access permissions, or cloud services.
  • Familiarity with patching workflows and supporting vulnerability remediation on (Linux and Windows).
  • Strong written documentation and communication skills, especially when working across teams.
  • Experience using Jira for task tracking and Confluence for documentation.
  • Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
  • Exceptional presentation and communication skills along with the ability to communicate effectively across all levels of the organization, including executives
  • Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
  • Creative, progressive, thought leadership with the ability to influence at all levels of the organization
  • Possess a results-driven entrepreneurial mindset, demonstrating initiative and creativity
  • Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
  • Cooperative team player with an upbeat, positive, “can-do” attitude!

Perks

  • Hybrid work schedule out of our Hampton, NH Club Support Center
  • Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits
  • Generous vacation/holiday pay
  • Volunteer days off 
  • 401(k) Retirement
  • Employee Stock Purchase Program
  • Childcare reimbursement
  • Pet care reimbursement
  • Tuition reimbursement
  • Free learning and development programs
  • Discount programs, including vacations, theme parks, shopping, meal delivery services & much more
  • Company-sponsored social events
  • Free Black Card membership and fun exercise incentives
  • Access to our private gym at the Hampton, NH Club Support Center, complete with locker rooms and Black Card area
  • Delicious, healthy breakfast and lunch options served at our Club Support Center café

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

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