Leave & Benefits Specialist

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,500+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, and Australia. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

The Leave & Benefits Specialist will maintain and deliver upon a ‘Best Place to Work’ directive to all employees by providing day to day benefits and leave of absence administration for our Corporate Clubs and Corporate Headquarters populations. As our Leave & Benefits Specialist, you will perform a broad range of duties with discretion and on a professional level, working closely with the Manager, Benefits and Leave Administration in the following functional areas: benefits, leave of absence management, workers’ compensation, disability administration, training, employee engagement, and compliance.

Leave Administration

• Responsible for the administration of employee leave of absences, temporary disability leave, ADA and work accommodation requests, working closely with our third-party leave vendor and in accordance with company policy, and state and federal laws.
• Responsible for timely, accurate and clear communication with employees and managers at all stages of the leave process to ensure full understanding and compliance.
• Work with Manager, Benefits & Leave Administration, Field HR, and Legal as needed on leave denials, terminations or to resolve issues that arise on more complicated leaves.
• Manage the return-to-work process of all medical leave of absences by ensuring medical releases are received and the HRIS system is updated properly.
• Maintain the leave of absence and worker’s compensation SmartSheets with updated and new and closed cases; adding notes to ensure the information is accurate and up to date.
• Create benefit invoices for employees who misses their benefit deductions and track payments.

Workers’ Compensation

• Responsible for the intake and lifecycle of all workers’ compensation claims; filing all insurance forms in a timely manner, providing workers’ compensation adjusters with requested information including wage statements, state forms and medical documents, working the managers on return-to-work status and coordinating any other appropriate leaves.
• Maintain the OSHA Form 300 on a regular basis and the annual Form 300A according to federal law.

Benefit Administration

• Responsible for the ADP Benefit dashboard and employee communications and reminders in regard to enrollment and life event changes.
• Respond timely to questions from employees regarding their benefits; providing employees with the resources that are available and working with the vendors as needed to provide assistance and trouble shoot issues.
• Manage the payment processing of all monthly benefit plan invoices, including auditing each month for accuracy.
• Participate in the annual Open Enrollment process, including the selection of benefits, training, and communications.
• Conduct new hire benefit orientations and training programs, assisting in the development of the training materials.
• Establish and maintain strong, positive, working relationships with the benefit vendors.
• Responsible for tracking and processing missed benefit deductions and back charges in compliance with the payroll deadlines and polices in place.
• Process pet care and childcare reimbursements in a timely manner each pay period ensuring compliance with the current policies in place.

HRIS Transactional Administration and Compliance

• Responsible for the timely and accurate processing of employee benefit transactions and leave of absences in the system of record.
• Ensure high level of data integrity through regular benefit audits of data records.
• Ensure compliance of transactional activity, payroll schedules, and deadlines related to benefit deductions and leave of absence processing.
• Identify opportunities for improvement in existing operations and provide timely feedback and recommendations to the Manager, Benefits & Leave Administration.
• Exercise independent thought and judgment with supporting and ensuring that all Benefit documentation is updated and properly communicated and posted.

Reporting and Analytics

• Create and run reports needed to audit benefit plan enrollments and invoices; provide ad hoc reports and analysis as requested.
• Assist in the review, testing, and implementation of HR technology system upgrades.
• Support the identification of system and process related ‘bugs’ or ‘flaws’ through essential reporting and research upon which to recommend solutions to the Manager, Benefits & Leave Administration.

• Bachelor’s degree in Human Resources, Business, or possesses equivalent experience
• 2-4 years’ experience with Benefit and Leave administration
• HRIS system experience required, ADP Workforce Now experience preferred
• Exceptional attention to detail and accuracy
• Ability to handle sensitive and confidential information appropriately
• Ability to creatively solve problems and demonstrate initiative and innovation
• Strong analytical skills
• Extremely efficient and organized with an exceptional ability to establish priorities and objectives
• Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
• Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
• Dedicated learner with a natural curiosity for consistent growth
• Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
• Cooperative team player with an upbeat, positive, “can-do” attitude!

• Hybrid workplace in our Hampton, NH office
• Volunteer days off
• Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits
• Generous vacation/holiday pay
• 401(k) Retirement
• Employee Stock Purchase Program
• Childcare reimbursement
• Pet care reimbursement
• Learning and development programs
• Discount programs, including vacations, theme parks, shopping, meal delivery services & much more
• Free Black Card membership and fun exercise incentives
• Company-sponsored social events
• Access to our private gym at headquarters, complete with locker rooms and Black Card area
• Delicious, healthy breakfast and lunch options served at our headquarters café

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.